We offer free shipping Canada wide via Canada Post Xpresspost on orders over $149. Orders under that amount will be charged a flat rate shipping fee of $15. All packages will come with a tracking number.

At this time, we only ship via Canada Post. Priority Shipping maybe available for a fee, please email us to inquire. However, through our experience, Priority vs Xpresspost shipping via Canada Post results in almost identical shipping times, especially if it’s going to neighboring provinces. Still not sure to this day as to why :).

We use Canada Post Xpresspost, which provides a delivery date of 3-5 business days once shipping, to major cities. Most of the time, neighboring provinces receive their packages earlier. If you live further away from the city, it may take a couple days longer.

Sometimes the postal worker scans the package as delivered early, most cases packages show up the next day for the customer. If you do not receive the package 2 business days after the date it was marked delivered, let us know at info@budsbymail.cc or contact form with your order number, and we will file an investigation with Canada Post. 

If in fact it is deemed unrecoverable, we will send you a one-time replacement package.

Please note that BudsByMail assumes no resposibility for lost packages due to:

• Wrong address provided by the customer, including typos or auto-correct errors – Please double check your shipping details before sending payment, and message us to amend.
• Customer change of address
• Theft after delivery
• Package rejected upon delivery (by doorman, other residents, etc).

We do not receive the packages back after they are sent out. We will not be able to resend the packages as we do not put in a return address to claim them.

No refunds or replacements will be given for these mistakes.

We send emails to you with the tracking number before it gets to Canada Post. With that being said, the tracking number won’t be active until it is physically scanned in by Canada Post. It is most likely in transit, or Canada Post hasn’t gone through with the initial scan yet. Rest assured, it should work by the end of NEXT business day. Please let us know if it still doesn’t work once it’s passed that mark.

If your tracking number has not updated for a few days after the initial scan, most of the time it’s due to Canada Post missing the next few scans, which unfortunately is a common occurrence with Canada Post. If your package is not delivered after 5 business days, let us know and we will open a ticket with Canada Post.

Orders over $300 will be sent with Signature Required. If you don’t want this option, let us know in the notes section while placing your order. Please note, if you do this, we assume no responsibility for missing packages. 

Tax is included in the pricing of our products.

We offer free shipping Canada wide via Canada Post Xpresspost on orders over $149. Orders under that amount will be charged a flat rate shipping fee of $15. Tracking numbers are provided with every order.

Here is an example video on how to send using CIBC, although it’s a fairly similar process throughout all institutions:

If payment isn’t received in 2 days, your order will be cancelled.

At this time we only cater to Canadians over the age of 19. Must have a valid bank account to send e-Transfers from as payment. We prefer and take Bitcoin as payment as well.

To become a member, you do not need a doctor’s prescription. We just require age verification in a form of a valid driver’s license to ensure you are at least 19 years old and a Canadian resident.

1. Start by registering here. Age will be verified and approved immediately after you provide Government ID proving you are 19+ years of age, in order to register.
2. Browse and shop our premium selection of cannabis and psychedlics from BC’s top producers here and add items to your cart
3. Checkout and pay using Bitcoin or Interac e-Transfer
4. You will receive a tracking number for your package once payment is confirmed. Expect your shipment within 2-5 business days. You can check your order status here. We will also email you the tracking number once sent.
5. Enjoy, and refer friends and family! Helps us out a lot. Reviews on Tripadvisor or on site are amazing as well.

Yes, we package your items with care and your security in mind. It will be packed discreetly, with no signs of it’s contents on the shipping label or the package. We use smell proof packaging as well as bubble mailers, to keep your products fresh, discreet and safe :).

We do not issue cash refunds or exchanges for any product. If you believe that you have a defective product please email us with a picture or video that demonstrates the issue with the item within 48 hours of receiving your order so that our team can help!

Please note that we only issue refunds in the form of points (store credit). Our team may deny claims that are not supported by a video demonstrating the problem.

You can email us at info@budsbymail.cc, or fill our our contact form here.

We will try our best to get back to you, within one business day. Usually much faster!

Sorry, not at this time.

It usually takes us one business day after we deposit your payment to pack your order and get it picked up by Canada Post. If you order and pay in the morning (PST), we usually do try to get it out the same business day, although not guaranteed.

After that, it usually takes 3-5 business days for transit time to get to you, sometimes a little longer in more rural areas.

• The order number
• The name of the defective product
• Details outlining the issue